TOP 100 GLOBAL SALES LEADERS 2021
President, TTEC Digital at TTEC
Lerner is a seasoned executive with a wealth of global software experience. His track record from the past 20 years he’s spent in the customer experience technology space speaks volumes: He has built and led top-performing teams, achieved $1 billion in market-capital expansion in two years, and executed profitable revenue growth in both direct and partner sales. TTEC tapped Lerner for his current role because his “career has been all about successfully leading technology organizations with their go-to market strategy while consistently delivering on the top and bottom-line numbers,” according to chairman and CEO, Ken Tuchman. In his role at TTEC, Lerner has lofty goals. “We are on a journey to pursue accelerated growth with unique proprietary technology and deep, strategic and differentiated partnerships that deliver industry-leading CX-as-a-Service to the world’s leading brands,” he said.