TOP 100 GLOBAL SALES LEADERS 2021

Robin Fiala

Vice President, Sales and Marketing at Otis Elevator Co.

Fiala leverages her sharp sales skills and her interest in the way digital affects our lives to help bring a 160-year-old company’s strategy into 2020. Her 30-year history at Otis has given Fiala a deep understanding of the company’s products, customer needs, and urban landscapes around the world. “We live in a world where our urban landscape is continually transforming,” Fiala said. “At Otis, we’re connecting people to this landscape in a taller, faster, smarter world.” Otis has also been active in COVID-19 relief efforts, having commissioned a study about elevator airflow, and more specifically, the risk of transmission in elevators and how to prevent it. Fiala joined the company in 1990 as a sales representative and has since worked her way up to her current role, in which she leads Otis’ global teams in an effort to accelerate the company’s growth. A recipient of the YWCA Women Achievers award, Fiala is a strong advocate for career development for women.