Robin Fiala

Vice President, Sales and Marketing at Otis Elevator Co.

Fiala leverages her sharp sales skills and her interest in the way digital affects our lives to help bring a 160-year-old company’s strategy into 2020. Her 30-year history at Otis has given Fiala a deep understanding of the company’s products, customer needs, and urban landscapes around the world. “We live in a world where our urban landscape is continually transforming,” Fiala said. “At Otis, we’re connecting people to this landscape in a taller, faster, smarter world.” Otis has also been active in COVID-19 relief efforts, having commissioned a study about elevator airflow, and more specifically, the risk of transmission in elevators and how to prevent it. Fiala joined the company in 1990 as a sales representative and has since worked her way up to her current role, in which she leads Otis’ global teams in an effort to accelerate the company’s growth. A recipient of the YWCA Women Achievers award, Fiala is a strong advocate for career development for women.